sMAartblog

Language Barrier

Posted on: 08/12/2009

You’re talking to some people about computers when you realize that somehow, they know even less than you do. How do you figure out what they need to hear? How do you phrase it clearly, simply and accurately, but not condescendingly? How do you know when you’re screwing that up, and how do you recover? And conversely, when people talk to you about computers, how do you figure out what they mean even when they are using a different set of jargon from what you’ve learned, or incorrect jargon, or plain don’t themselves know what they mean?

Find out in the community weblog: http://ask.metafilter.com/139226/the-language-barrier

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